SolutionReach enables its users, access to an integrated managerial system which can influence the user’s to develop a more profitable practice. It includes features required to manage the patient relationship within organizations. Its key feature consists of a cloud-based Practice Management (PM) system designed for all sizes of organizations.
SolutionReach was founded in 2000 and offers a cloud-based solution for practice management designed for organizations of all sizes and specialties.
Their key features include schedule management, reminders, and instant messaging to enhance the doctor-patient relationship. Other features of SolutionReach include preventative and follow-up reminders, newsletters, reputation management, satisfaction surveys, and review management.
Patients can choose their mode of communications such as text, e-mail or phone whichever is convenient. All reminders are easily customizable with respect to logos, color schemes, and content. Similarly, in regards to the surveys, they can also be customized in order to fit the needs and requirements of the organization along with their distribution process.
It also includes a key feature of immediate feedback which is offered to the patients right after their visit. With their messaging services, practitioners can send messages and images using the HIPAA-complaint platform, request appointments, and manage their billings. All of the features can be customized with respect to their background, content, pictures, and links to social media.
Logan Blake
Overall Quality
Functionality
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Value for Money
Convenience, easy to use, user friendly and makes it easier to connect with patients and for them to connect with us!
Wish I could share reviews to Google or Facebook.
Kelly Jason
Overall Quality
Functionality
Customer Support
Value for Money
Texting clients is easy on the desktop app and on the iphone app! Chat support is excellent. Customer service is equally helpful.
I keep getting SR Communication errors and face issues while communicating with my server.
Ben Walker
Overall Quality
Functionality
Customer Support
Value for Money
Overall we have been happy with SR! The customer service is great as well!
The only thing we wish we could edit is how patients receive notifications.
Alex Alonzo
Overall Quality
Functionality
Customer Support
Value for Money
The different options available to communicate to patients has really helped our staff out.
The lack of images and templates offered for email blasts is what I like least
Glassdoor Rating:
No of Employees:
1,195
Annual Revenue:
$42.5 M
Established Year:
Customer Support Hrs:
Coming Soon
HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
