CentralReach EHR is cloud-based suite offering for e-billing, e-scheduling, picture archiving systems, human resources and more. Its functionalities include a drug database, ICD-10 coding tools and referral letters. It caters to the needs of physicians like mental and behavioral health, occupational medicine, physical therapy and speech therapy practices
CentralReach provides its ambulatory services in practice management industry. This EHR is optimized for sub-specialties like mental and behavioral health, occupational medicine, physical therapy and speech therapy practices. This web-based suite is HIPPA-compliant. CentralReach offers applications for billing, scheduling, picture archiving systems, human resources and more. Its functionalities include a drug database, ICD-10 coding tools and referral letters. This software is customizable and its in-built templates ease your clinical workflow. CentralReach’s capabilities include claim-filling, batch posting, credit card processing and claims reporting, among other capabilities. Its scheduling tool offers fee-based scheduling, appointment reminders and patient messaging. The pricing model for this software depends on number of users and crafted for any sized practices. This software is compatible with both iOS and Android platform.
Daniel Andrews
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Value for Money
The support team is very good and always ready to above and beyond for customer satisfaction. The best part is there are no glitches in the system if any occur, a live support person always helps in real time.
We are only central reach emr system and looking for to also go for billing software as well. Our current system with our practice is very basic. But I guess the issue is with our current vendor. I wish Central reach PM system would be better. 
Tia Leung
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Value for Money
The system is very user friendly and the customer service is up to the mark. They always get back to us within 1 or hours or same day. Reporting is super easy with different templates.
I have some issues with the posting of payments. Rest there are no issue/problem with their emr system. 
David Irshad
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Their benchmark system is very great designed keeping all our needs. The client service team is very customer oriented. Frequent upgrade of software keep the design fresh and easy to use.
I couldn’t find any con in their benchmark function as we are using in over twenty years. No doubt 10/10 remarks for their service. 
Brian Bradshaw
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Their benchmark system helps us to optimize our practice from appointment scheduling to creating reports. With this price I couldn’t think any other company provide that kind of service with their product.
In starting we had some problem with the client service team but after few weeks it doesn’t happen again. Everything is going well. 
Sam Williams
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The system is not the best it is far better we used before. We are using their electronic medical record and practice management both and I think most of our staff satisfied with their service.
There not much problem with their benchmark system but one suggestion would like to give, if they could provide onsite training rather than online videos it would be much better.
Samantha Clark
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I have used many7 her system for my practice, some were specific to my specialty but lacked somewhere or the other and some were not specialty specific. Central Reach is a wonderful system it has everything that a mental health doctor could ask for.
don't have any negative remarks about this application but I would like to suggest to them to make small improvement on the android app, and overall user interface, if that is done id give them 5 stars
Jonathan Brown
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Value for Money
I have been with central reach for over 2 years and am very satisfied with the way they work with you specially the sales and client service team
the android app is a pain to work with I really wish it was as good as the desktop version. It has a few kinks and bugs that need to be fixed.
Adam Bourne
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Value for Money
been using it for quite some time now. IT is really helpful it is integrated and most of the important features that a busy practice needs it has.
the system needs to have a better user interface sometimes when you are in a hurry or rushing you cant take short cuts or have multiple ways of doing certain tasks in order to reduce time taken to do that task
Tim Randel
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This is a brilliant system covers everything from hipaa to ICD 10 coding and a whole lot of other features that one can depend on.
I was once put on a long hold with customer service to resolve a buggy issue that I had with the system, it took them longer than usual for me to get it resolved even after putting in a ticket. Customer service needs to get better
Joanna Swanson
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Value for Money
I own an mental health/counseling practice. I used to have an outdated system before getting central Reach. This system is cloud based and what I like about it most is that other than online I can work on it offline as well.
the user interface could use more work in my opinion. It takes time to understand it so not exactly a tip of the fingers kind of thing - Not user friendly
Tiffany Campbell
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Value for Money
Easy for staff to use (both direct support staff and finance) and makes reporting easy for compliance purposes.
We thought we could get the learning tree up and running quickly. Staff who reviewed its functionality were not able to clearly identify how best to use it.
Glassdoor Rating:
No of Employees:
34
Annual Revenue:
$3.8 M
Established Year:
Customer Support Hrs:
Coming Soon
HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
