CareCloud is a cloud-based software which provides EHR solution by offering services of medical billing, collective benefits of EMR, and practice management. Organized clinical operations and paperless workflow is a comprehensive tool to enhance effective patient care and practice management. A patient portal is also provided for physician-patient interaction and streamlining the entire timeline of patient recovery.
CareCloud is a cloud-based provider of medical billing services, practice management, along with collective benefits of EMR. The integrated electronic health recording (EHR) assists the physicians to organize clinical operations and secure paperless workflow.
The MU-certified EHR solution, CareCloud Charts, is a software-based solution which offers comprehensive tools to ensure effective patient care and health practice management. The software offers a detailed reporting feature which enables the healthcare providers to track the progress of the patients en route to Meaning Use attestation.
Customizable templates for billing, reporting, and prescription are in-built according to the requirement of the individual, clinic, or the specialty. Patient-physician engagement is encouraged through the CareCloud’s patient portal, which enables the clinics to electronically streamline the daily activities from the patient application until the final billing.
The CareCloud dashboard organizes the entire timeline of the patient information, including their medical history and booked appointments. Routine work and patient records can be accessed by the practitioners through the CareCloud mobile applications available on iOS devices.
Dr. Emily
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Functionality
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Value for Money
Seamless integration across scheduling, billing, and patient records.
Occasionally lags during high-traffic times.
CareCloud has been a great all-in-one solution for our practice, offering seamless integration between scheduling, billing, and EHR.
Dr. Andrew
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Functionality
Customer Support
Value for Money
Cloud-based access, reliable for multi-location practices.
Customer support could be more responsive.
CareCloud’s cloud-based functionality allows for easy access to patient records from anywhere, which has been vital for our multi-location practice.
Dr. Michelle
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Functionality
Customer Support
Value for Money
Good customization options, flexible for different specialties.
Learning curve for some advanced features.
CareCloud offers good customization options, but it took us some time to fully understand and use all its features.
Dr. Jason
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Customer Support
Value for Money
Affordable, user-friendly interface.
Billing system needs to be more intuitive and customizable.
The platform is affordable and easy to use, but the billing module could use more intuitive features.
Dr. Lisa
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Customer Support
Value for Money
Intuitive design, easy access to patient data.
Some reporting features could be expanded.
CareCloud provides a comprehensive EHR solution with an intuitive design that makes patient data easy to manage and access.
Brian
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Customer Support
Value for Money
Comprehensive functionality, good for various practice sizes.
Slow response from customer support during urgent times.
The EHR offers great functionality, but customer support is slow to respond at times, which can be frustrating during urgent issues.
Amanda
Overall Quality
Functionality
Customer Support
Value for Money
Efficient, helps streamline day-to-day management.
Training resources could be improved.
The platform is efficient and helps streamline practice management, but the training tools provided could be more comprehensive.
Dr. Michael
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Value for Money
Ideal for multi-location practices, improves communication.
Some features take time to fully explore and use.
CareCloud has been a great tool for managing patient data across our multiple locations, improving communication and efficiency.
Dr. Kevin
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Customer Support
Value for Money
Works well for daily use, easy to navigate.
Occasional bugs slow down performance.
CareCloud works well for the most part, but there are a few bugs and issues that need to be addressed to improve overall performance.
Dr. Rachel
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Value for Money
Excellent feature setHere are rephrased reviews for Amazing Charts EHR and CareCloud EHR, following your requested format with headings:
CareCloud provides great features, but I wish it had more integration options with third-party tools we already use.
Nicole Simpson
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Price was very attractive and ability to control our own billing. other than that we just cant find anything worthwhile on it.
The functionality was way below par. It shows well in demos but when it came time to use it the pieces don't fit together very well. Too many steps to to things in the chart. Referral piece was very poor.
We switched from Athena and in less than one week we were making arrangements to go back to Athena.
Lita Lancer
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Value for Money
Has general functions that area easy to use for staff and physicians but lacks the robust total functionality that would make the entire practice thrive with this product.
Needs far more intuition, ease of use, proactive functionality, less mouse clicks, intuitive guidance to next screens, more face time with patients
David Burton
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Value for Money
the system is cheap and affordable but overall its a god generic emr system. Their customer support is good.
Very hard to find something when you need it urgently and the options to customize are there but it isn't very easy to do it ourselves we always need to call carecloud customer service for something or the other.
overall its an average system I have had the experience of using others that are far more developed and intelligent.
Hamza Al Kamali
Overall Quality
Functionality
Customer Support
Value for Money
it is cheaply priced and billing is pretty easy on it. Since it is not very highly indexed it is easy to use if you have experience using emr systems
when it came time to use it the pieces don't fit together very well. Too many steps to things in the chart. Referral piece was very poor.
it is not a very impressive system, if you are going to spend money on a new system, might as well spend the extra dollar to get something worthwhile.
Glassdoor Rating:
No of Employees:
Annual Revenue:
Established Year:
Customer Support Hrs:
4
HIPAA Compliance
Templates
Charting / Document management
Interactive Reporting Framework
Intutative PMO Features
Adequate KPIs definition
Visual interface
High Price
Better Alternative Available
Ease-of-use
4.0
Customer Support
3.8
Value For money
4.1
Functionality
3.9
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